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Student Resources

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Find important information, resources and services you need to achieve success. If you can’t find what you’re looking for or need help, contact us.

Student Guide

Recognition of Prior Learning

Booking Cancellations

Consumer Protection Policy

Complaints & Appeals

Privacy Policy

If you are wondering if you have the skills needed to do one of our courses, why not try our free Language Literacy and Numeracy (LLN) Indicator tool?

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Recognition of Prior Learning

Recognition of Prior Learning
If you have skills or knowledge previously acquired through your work experience or qualifications and short courses, you may be eligible to apply for Recognition of Prior Learning (RPL). If you believe this applies to you, you will be required to supply evidence of your previous experience in the form of:
  • Proof of previous work experience or training
  • Pay 100% of the course or unit fee
  • Participate in an interview to review your eligibility with the RTO Manager and Trainer
To discuss RPL further or to begin the process, please contact us at hello@agritrainingsolutions.com.au or call us on 07 3289 4061.
 

Complaints & Appeals

This form should be used to make a formal complaint about any aspect of the services provided to you by us or about our staff, another learner or a third party providing services on our behalf.

You may also use this form to appeal an assessment decision. Please include as much information as possible about your complaint or appeal as this will help us to provide a resolution more efficiently.

Please click here if you wish to read the Complaints & Appeals policy.

  • Max. file size: 128 MB.
  • Declaration: By pressing submit, I declare that the information provided by me to the best of my knowledge is accurate and truthful and can be used to investigate the complaint or appeal.
  • Max. file size: 128 MB.
  • Please note: This is a cancellation request. We will be in touch to confirm that the request has been received and the outcome.

Booking Cancellation Request

This form should be used to request a cancellation for a booked course. Please note this is a request only and we will contact you to confirm the outcome of your request once reviewed

If you are unable to attend one of our courses, it is best to let us know as soon as possible. Due to the nature of our remote training, we sometimes have 2 days of travel on either side of a course, which we need to consider.

Our cancellation / refund policy is outlined below:

  • Cancel up to 48hr prior – Full Refund
  • Cancel within 48hrs – No refund available but we will endeavour to reschedule you into a course on a later date when we are back in the area.

If you are part of a private group or corporate booking, please notify the organiser if you cannot make the course and we ask the organiser to notify us 48hrs prior to course commencement to discuss their options.

Click here to read our refunds policy.