RIIHAN309F

Conduct Telescopic Materials Handler Operations

About this course

RIIHAN309F Conduct Telescopic Materials Handler Operations describes the skills and knowledge required to safely operate a telescopic materials handler to carry out lifting and material handling tasks in accordance with workplace procedures and work health and safety requirements. The unit applies to individuals working in infrastructure, resource and agricultural environments who are required to operate telescopic handlers to move, place and position loads using a range of attachments.

On successful completion of this course, you will be awarded the following unit of competency:

RIIHAN309F – Conduct telescopic materials handler operations

Completion of this unit does not automatically grant a licence or authorisation to operate equipment where additional regulatory or workplace requirements apply.

Why choose us?

We’ll come to you

We know it’s hard for people in rural and remote areas to access training services, that’s why we have trainers on the road that will bring the courses to you.

Industry specific training

All our trainers have extensive knowledge of the agricultural industry and rural living, so our courses are relatable and industry focused.

Have fun!

Our courses are designed to be fun, interesting, and interactive but delivered in a way where scenarios are relatable to rural and remote environments and relevant to the agricultural industry.

Accessible learner management system

We use a Learner Management System (LMS) which makes it easy to complete knowledge assessment requirements, access certificates quickly and keeps your portfolio for future training.

Course content

This course provides learners with the skills and knowledge required to safely and effectively operate a telescopic materials handler in agricultural, resource and related work environments in accordance with workplace procedures and work health and safety requirements.

Course content includes:

• Planning and preparing for telescopic materials handler operations, including interpreting work instructions, lift plans and site documentation
• Conducting pre-start, safety and operational checks on the telescopic handler and associated equipment
• Identifying hazards, assessing risks and applying appropriate risk control measures throughout operations
• Operating the telescopic materials handler to lift, move, place and position loads in accordance with task requirements and site conditions
• Maintaining machine stability, load security and safe operating limits, including awareness of load charts and rated capacities
• Selecting, fitting, using and removing attachments where applicable, in line with workplace procedures and manufacturer specifications
• Communicating effectively with other workers using appropriate verbal, hand and audible signals
• Monitoring machine performance, identifying common faults and reporting maintenance issues
• Performing shutdown, parking, cleaning and post-operational procedures
• Completing required workplace documentation and reporting in accordance with site requirements

Course components

Face to face knowledge and practical learning and assessment (12 hours / 2 days)

The knowledge component involves theory training from your trainer and assessor to guide you through the learning and assessment process. This is done in a classroom setting and also whilst outside with the machine.

The practical component involves hands-on training where participants will learn and practice the applied skills with a trainer there to observe and provide feedback.

Course requirements

To successfully complete this unit, students must participate in all required training and assessment activities and demonstrate competence in accordance with the unit of competency and the Standards for RTOs 2025.

Students are required to engage in practical, hands-on training and assessment activities involving the safe operation of a telescopic materials handler in workplace or simulated environments that reflect real civil construction, agricultural and rural operating conditions.

Students must be physically capable of safely operating a telescopic materials handler, including performing pre-operational and safety checks, manoeuvring the machine, lifting and placing loads, and completing shutdown procedures.

Students must be able to follow workplace instructions, apply work health and safety requirements, and communicate effectively with others on site.

There are no formal prerequisite units for this course.

Students must comply with Agri Training Solutions’ enrolment, attendance and assessment requirements, and adhere to all safety, site and equipment use procedures relevant to telescopic materials handler operations.

All course requirements are communicated to students prior to enrolment through the pre-training review process to ensure students understand expectations and are suitably prepared to undertake training and assessment.

If students have any queries or concerns regarding these requirements, they are encouraged to contact Agri Training Solutions to discuss available support options.

Assessments

There are two types of assessments you will be required to complete for this course:

1. Supported online learning for theory learning and assessment
2. Face-to-face practical training and assessment

If you are not satisfied with your assessment results it is best to discuss it with your trainer and assessor first to see if you can arrange a reassessment. If you still find you are dissatisfied, you can complete a Complaints and Appeals form and we will follow the process outlined in our Complaints and Appeals Policy (pdf), which is also in our Student Guide (pdf) and on our Student Resources page on our website.

Certificates

Upon successful completion of all required components, we will issue a Nationally Recognised Statement of Attainment (certificate) for the following:

RIIHAN309F – Conduct telescopic materials handler operations

Your certificate will be emailed as a PDF to your nominated email address within 5 business days of course completion, providing all competencies are met.

Refund policy

Some learners may be eligible for a refund in certain circumstances. Please visit our Refund Request Policy for further information.

Student support

Agri Training Solutions provides targeted and ongoing student support to ensure all learners are able to engage effectively in training and assessment and have equitable opportunities to achieve competency.

Learner support needs are identified through the pre-training review process and monitored throughout the training and assessment period.

Support strategies are tailored to individual learner circumstances and may include assistance with language, literacy, numeracy and digital capability; flexible delivery and assessment arrangements; additional trainer support during practical activities; and access to learning resources in formats suitable for rural and remote delivery contexts.

Learners are provided with direct access to trainers and assessors for clarification, guidance and feedback via face-to-face contact, phone or email.

Where additional support needs are identified that fall outside the RTO’s scope, Agri Training Solutions provides referrals to appropriate external support services.

If you are concerned that your language, literacy and numeracy (LLN) skills may not be sufficient to complete the course, the LLN tool can be found on our website or will be allocated for you to complete upon enrolment.